mantan4d Privacy Policy and Data Protection

This page describes what we collect when you use mantan4d and how we keep that data protected. We process your personal information only to operate your account, process your deposits and withdrawals, comply with local law, and prevent fraud. We do not sell your data to third parties, and we do not use your transaction history or gameplay record for marketing without your explicit consent.

Our data practices reflect a simple principle: we collect only what we need, process it only for its stated purpose, and store it securely. This policy covers account holders across Jakarta, Surabaya, Bandung, Medan, Semarang, and other cities where mantan4d services are available. Your rights to access, correct, or delete your data are described below.

What We Collect When You Use mantan4d

When you create a mantan4d account, we collect your full name, date of birth, email address, phone number, and a photo ID (passport, national ID, or driver's licence) for identity verification. We also record your account creation date and IP address. Once your account is active, we log every transaction: your deposits (via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), your spins or bets, their outcomes, and your withdrawals. All timestamps, stakes, and balance snapshots are stored in your transaction history.

We also collect device information: your browser type, operating system (Android or iOS), and connection type (4G, WiFi, etc.). This helps us optimize mantan4d's performance across different phones and networks. We may record your approximate location (country or region) based on your IP address, but we do not track your precise physical location.

How We Use Your Data on mantan4d

We use your name and ID to verify your identity and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We use your email and phone to send account notifications (successful deposits, pending withdrawals, support responses). We use your transaction history to calculate your account balance, generate your withdrawal requests, and provide you with a complete audit trail of your play.

We process your payment method information (bank account, e-wallet details) only to execute deposits and withdrawals. Your payment data is never stored on mantan4d servers—it is passed directly to your payment provider (your bank or e-wallet app) for processing, and we receive only a confirmation of success or failure.

We use your transaction history and device information to detect fraud and prevent account abuse. If we detect unusual activity (a withdrawal from a new location, multiple rapid deposits), we may ask you to re-verify your identity. We do not use your gameplay record for marketing purposes unless you opt in to promotional emails in your Account Settings.

Third-Party Processors and Data Sharing

We work with third-party service providers who handle specific tasks on our behalf. Payment processors (your bank, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment provider) receive your name and transaction amount to execute your deposit or withdrawal—they do not see your full account history. Our hosting provider (a secure cloud server outside your jurisdiction) stores your encrypted account data and transaction logs. These providers are bound by confidentiality agreements and process your data only as instructed by us.

We may disclose your data if required by law (a court order, a government agency, or a law enforcement request). We do not volunteer such disclosures and will notify you of any legal demand whenever possible. We do not share your data with advertisers, data brokers, or other third parties for any purpose without your written consent.

Your Rights Regarding Your Data on mantan4d

You have the right to request a copy of all personal data we hold about you. We provide this in a structured, machine-readable format within 14 business days of your request. You can also request correction of any inaccurate data (e.g., if your email address is misspelled in our records) and deletion of your account and associated data, subject to legal retention requirements (we may be required to keep transaction records for several years for AML compliance).

To exercise these rights, contact our support team via in-app chat or email. We verify your identity before processing any request. We do not charge a fee for these requests unless your request is manifestly unfounded or repetitive.

Your data on mantan4d is encrypted, access-controlled, and used only for account management, payment processing, fraud prevention, and legal compliance.

Cookies and Tracking

mantan4d uses cookies to maintain your login session and remember your preferences (language, stakes display format). These are functional cookies, not tracking cookies. We do not use cookies to build a profile of your browsing behaviour or share data with advertisers. You can disable cookies in your browser settings, but this may affect mantan4d's functionality (you may be logged out after each session).

Data Retention and Deletion

We retain your account data and transaction history for as long as your account is active. If you request account deletion, we remove your personal data (name, email, phone, ID) from our active systems within 30 days. However, we retain transaction records for seven years to comply with anti-money-laundering regulations—these records are anonymized and accessible only to compliance officers.

Data Security and Encryption

Your account data is encrypted using industry-standard protocols (TLS 1.2 or higher) during transmission and at rest on our servers. We conduct regular security audits and penetration testing. Our servers are located outside your jurisdiction, so your data may be processed and stored in a different country or region. By using mantan4d, you consent to this cross-border data transfer.

Policy Changes and Contact

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or in-app notification at least 14 days before the change takes effect. Your continued use of mantan4d after such notification constitutes your acceptance of the updated policy.

If you have questions about this policy, how we handle your data, or want to exercise your rights, contact our support team via in-app chat (available 24/7) or email. We respond to data requests within 14 business days. Service is available only where local law permits.